隐私条例

通用
尊重和保护客户的隐私和个人资料对Voulez Vous有限公司(或“我们”)来说十分重要。我们向第三方不会透露您的信息,除非是给您提供服务的一部分,包括安排产品发送、信用卡安全检查、客户研究及资料分析、或者经过您的明确许可。本隐私政策将帮助您了解在我们与您之间的互动中,我们如何收集,使用和保护您的个人数据。
在本隐私政策中,“个人信息”是指直接或间接地与您相关的任何数据,包括可直接或间接确定您的身份,以及可得到及处理的数据。
访问我们的网站(或者,我们的“网站”),或通过其他途径您的个人资料为我们提供(包括通过我们的实体店或者电话查询号码,或者通过您的应用程序或使用我们的服务,如我们的VIP卡),代表您已承认并同意,我们会收集、使用和保存您的个人资料,均按照本隐私政策,不时修订。本隐私政策纳入,形成了我们的服务条款的一部分。
我们会定期审查,并可能会通过更新此网页不时修改。通过继续之后的任何修订本隐私政策来使用我们的服务,即表示您同意本隐私政策的修改,所以请定期访问此页面的更新。

您的个人资料及其用途
我们收集、使用和保存您的个人资料,以确保我们能为您提供各种服务,您在网上和我们的商店提供了一个亲身经历。这可能会发生在我们的网站或通过其他手段。我们将保密您的个人资料,在任何时候,只按照本隐私政策收集,使用和储存。

收集您的个人资料
我们通过我们的网站和实体店收集了不同级别的您的个人资料:
•如果您不是注册用户,那么您将以访客的身份浏览我们的网站。我们不会收集或使用任何个人数据(除非您选择以访客身份下订单),但您可能不能够使用所有我们提供给注册用户的服务和功能。
•我们在我们的网站上注册时,您需要输入您的某些个人资料(如您的姓名和联系方式),以便接收我们提供给我们的注册用户不同的功能和服务,如电子邮件更新,回答您的查询,并参与我们的私人销售。
•您可以以访客身份下订单或在我们的网站注册用户。在这两种情况下,我们都只收集需要履行订单的相关信息(如您的姓名,联系方式和支付/信用卡信息)。
•如您希望核实或更新您的任何个人资料,您可以通过联系我们的客户服务团队,或修改您的注册账号的客户资料。

使用您的个人资料
您提供给我们的个人资料将用于以下用途:
•给您提供我们的服务。这包括任何回应您的查询,为您提供关于我们的网站产品的建议,维护您的购物车在我们的网站,以评估我们的任何我们的服务您的应用程序,并履行订单(包括安全检查您的支付和验证)。
•为您提供营销传播,因为我们偶尔会通过电子邮件,邮寄和电话通知您我们的最新产品及新闻。

COOKIES
请注意,我们可能会自动收集有关您的在线会话为您提供我们的服务,从您的数据。我们的网站可能使用cookies,这是当您访问我们的网站的时候发送到您的计算机或其他设备的信息文件,以后访问时它就能识别您的设备,例如,记录在您购物车中的物品。如果您不想cookies储存在您的电脑上,您可以在您的浏览器更改设置。您的浏览器的“帮助”部分将提供有关如何管理cookie设置的详细信息。

营销传播
您可以选择拒绝接收我们的营销传播。如果您不希望继续接收,您可以点击我们发送给你的电子邮件中的“退订”,或者联系我们的客户服务团队,我们可以修改您的个人资料。
您同意我们可能会使用您的个人信息,不时为您提供营销传播。我们可以为您提供我们的产品和服务、我们的第三方供应商的产品和服务。这可能通过各种形式实现,包括通讯,广告和特价促销活动,并根据您提供给我们的个人信息,通过电子邮件,电话通知或邮寄的各种方式传递。

保护您的安全
本隐私政策的任何规定不得限制任何在某种程度上这种权利不能受到法律限制的权利。
我们可能会使用以您的个人信息进行适当的反欺诈检查。这可能会披露给信贷资料服务机构,这样可以保持信息的记录。这仅用于确认您的身份时,我们不会进行信用检查,您的信用等级不会受到影响。
当您在Voulez Vous网上进行购物,我们会保护您提供给我们的个人数据。我们将加密您传送给我们的任何个人信息,通过使用安全套接字层(SSL)我们的网站 - 互联网加密的行业标准。
我们将尽最大努力保护您提供给我们的个人数据。但请注意没有任何数据安全性措施可以在任何时候都保证100%的安全。

您的信息披露
您的个人资料将予以保密和我们在一起,但对于以下各方,我们可能会透露您的个人资料给他们:
•您所要求的建立和支持支付的任何金融机构或信用卡发卡公司。
•任何由法定或合同义务规定或按照法律规定请求披露信息的机构
本隐私政策不适用于由第三方维护的网站。在提供您的个人资料给这样的第三方(无论是否通过我们的网站)之前,请仔细阅读该第三方的隐私政策。我们不负责或承担由这些第三方以任何方式使用您的个人资料或违约行为。

如何检查和更新通讯录资料
如果您想验证您所提供给Voulez Vous的个人资料,您可以通过登录到您的帐户更新您的个人资料,或通过电子邮件联系我们的客户服务团队。当您与我们联系时,我们的安全程序可能会在透露信息之前要求您出示身份证明。这表明将采取在登记时提交的电子邮箱和密码。您必须保持这些信息的安全,并负上我们使用您的电子邮箱地址和密码请求采取任何行动的责任。我们强烈建议您不要使用浏览器的密码记忆功能,这将许可他人使用终端访问您的个人信息。

联系我们
有关我们的隐私政策,如果您有任何问题或反馈,请立即我们联系。

Info@hk-voulezvous.com
Voulez Vous Limited
3/F, 18 Pak Sha Road,
Causeway Road
Hong Kong
Tel: +852 2833 0938

 

GENERAL
Respecting and protecting our customers’ privacy and personal data is important to Voulez Vous Limited (or, “we” or “us”). We will not disclose information about our customers to third parties except where it is part of a service to you, including arranging for a product to be sent to you, carrying out the security checks of your credit card and for the purposes of customer research and profiling or where we have your express permission to do so. This Privacy Policy will help you understand how we collect, use and safeguard your personal data in our interactions with you.
Throughout this Privacy Policy, the term "personal data" means any data relating directly or indirectly to you, from which it is practicable for your identity to be directly or indirectly ascertained, and in a form in which access to or processing of the data is practicable.
By visiting our website (or, our “Site”) or providing us with your personal data via other means (including via our physical stores or telephone enquiries number, or via your application for or use of our services, such as our VIP cards), you acknowledge and agree that we will collect, use and store your personal data in accordance with this Privacy Policy, as amended from time to time. This Privacy Policy is incorporated into and forms part of our Terms of Service.
We regularly review it and may from time to time revise it by updating this page. By continuing to use our services after any amendments to this Privacy Policy, you are agreeing to this Privacy Policy as revised, so please do visit this page periodically for updates.

YOUR PERSONAL DATA AND HOW WE USE IT
We collect, use and store your personal data to ensure we can provide various services to you and offer you a personal experience online and in our stores. This may occur on our Site or via other means. We will keep your personal data confidential at all times and only collect, use and store in accordance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL DATA
We collect the different levels of your personal data, both on our Site and at our physical stores:
• You will be browsing our Site as a guest if you are not a registered user. We will not collect or use any personal data from you (except when you choose to place an order with us as a guest) but you may not be able to use all the services and features that we offer to registered users.
• You will need to input certain of your personal data when registering with us on our Site (such as your name and contact details), in order to receive various features and services that we offer to our registered users, such as email updates, responses to your queries, and to participate in our private sales.
• You can place an order with us as a guest or as a registered user on our Site. In both cases, we will only collect information necessary to fulfill the relevant order (such as your name, contact details and payment/credit card information).
•You may wish to verify or update any of your personal data that we hold. You may do so by contacting our Customer Care team, or amending your customer profile in your registered account.

USE OF YOUR PERSONAL DATA
We use the personal data you provide to us for the following purposes:
•To provide our services to you. This includes responding any of your enquiries, providing you with recommendations on products on our Site, maintaining your shopping cart on our Site, assessing your applications with us for any of our services, and fulfilling orders you may make with us (including the security checks of your payments and verification).
•To provide you with marketing communications, as we may occasionally update you our latest products, news via e-mail, post and telephone.

COOKIES

Please note that we may automatically collect data from you relating to your online session to provide our services to you. Our site may use cookies, which is a small information file that is sent to your computer or other device when you visit our Site and it will recognize your device on future visits, for example, remembering your items in shopping cart. If you do not want cookies to be stored on your computer, you can change the settings on your browser. The “help” section on your browser will provide details on how to manage the cookie settings.

MARKETING COMMUNICATIONS
You agree that we may use your personal data to offer you marketing communications from time to time. We may provide you our goods and services, and the goods and services of our third party providers. This may be presented in various forms, including newsletters, advertisements and special promotional events, and delivered by various methods based on the personal information you provide to us, such as by email, phone notifications or postal mail.
You have the options to opt-out of receiving marketing communications from us. If you do not wish to continue to receive it, you may click on the “unsubscribe” link in any email communications which we might send you, or contact our Customer Care team as we may amend your personal data for you.

PROTECTING YOUR SECURITY
We do our best to protect the personal data that you provide to us. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times.
When you make online purchase with Voulez Vous, we protect the personal data that you provide to us. We will encrypt any personal data you transmit to us via our Site using Secure Socket Layer (SSL) – an industry standard for encryption over the Internet.
We may use your personal information in order to conduct appropriate anti-fraud checks. This may be disclosed to a credit reference agency, which may keep a record of the information. This is only for confirming your identity, a credit check is not performed and your credit rating is unaffected.
Nothing in this Privacy Policy shall limit any of your rights to the extent such rights cannot be limited by law.

DISCLOSURES OF YOUR INFORMATION
Your personal data will be kept confidential with us, except the following parties that we may disclose your personal data to them:
•Any financial institutions or credit card issuing companies, or collection agencies where necessary to establish and support the payment being made by you
•Any parties where such disclosure is mandated by statutory or contractual obligations or as required by law
This Privacy Policy is not applicable to any websites maintained by third parties. Please read such third party’s privacy policy before providing your personal data to such third parties (whether via our Site or not). We are not responsible and liable for any use or breach of your personal data by such third parties.

HOW TO CHECK AND UPDATE YOUR DETAILS
If you wish to verify the personal data you provide to Voulez Vous, You may do so by logging in to your account to update your personal data, or contacting our Customer Care team by email. When you contact us, our security procedures mean that we may request proof of identity before we reveal information. This proof will take the form of your email address and password submitted upon registration. You must keep this information safe as you will be responsible for any action which we take in response to a request from someone using your email and password. We strongly recommend that you do not use the browser’s password memory function as that would permit others using your terminal to access your personal information.

CONTACTING US
If you have any questions or feedback about our Privacy Policy, please do not hesitate to contact us.

Info@hk-voulezvous.com
Voulez Vous Limited
3/F, 18 Pak Sha Road,
Causeway Road
Hong Kong
Tel: +852 2833 0938